The Hands of Sean Perry Co. was recently awarded a 2021 Guildmaster with Highest Distinction Award for demonstrating exceptional customer service within the residential construction industry. The distinctions are awarded by GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, based on recent customer feedback.
Since 2005, GuildQuality has powered the Guildmaster Award to recognize and celebrate home building, remodeling and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, The Hands of Sean Perry Co. is one of just 400-plus businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
The Hands of Sean Perry Co. achieved a recommendation rate of 90 percent or more from its customers surveyed by GuildQuality.
“We’re thrilled not only to have received this award for outstanding customer service, but also to have provided our clients with renovations and other work that they’ll love and enjoy for years,” said Ken Wolfe, business manager at The Hands of Sean Perry Co.